At Perfect Reception, we know and understand the hospitality market. In partnership to deliver real value and return on investment, Perfect Reception works with leading hotels in Ireland, UK and Europe. Our clients are the best evidence of how well our bespoke solution works for this sector, and they stay with us because we deliver. Don’t just take our word for it, read what some of our clients have to say.
Don’t hesitate to contact us if you have any queries or want to join all of our happy clients below.
Here are just a sample of our clients:
Don’t just take our word for it, see what clients have to say about the Perfect Reception service:
FOTA COLLECTION
“We have been using Perfect Reception for over 4 years and have found them to be extremely versatile and more than accommodating to our needs and requirements, they are very professional and feedback tells us they are perfect Ambassadors for our properties.”
ORMONDE HOTEL, KILKENNY
“We have been using Perfect Reception since July 2019. We found that in many cases potential customers were unlikely to wait or leave a voicemail when prompted and we have found Perfect Reception a great way to capture calls that may be missed at busy periods or at times of limited staffing. The call is answered by an agent and the guest believes they are speaking directly with the Hotel. The dashboard is easy to use and means that I can check and ensure every customer is being followed up in a timely manner. The set up was easy, the agents are friendly & efficient and since using this service we are capturing between 200-400 customers monthly that may not have left a message or called back. I would have no hesitation in recommending Perfect Reception to any Hotel Colleague.”
CASTLEKNOCK HOTEL
“In our experience, Perfect Reception has been instrumental in ensuring that we never miss an opportunity. Their dedication to professionalism and efficiency in handling our calls has greatly contributed to the seamless operation of our hotel. Their service has been reliable, prompt, and tailored to our specific needs, which has been invaluable in maintaining the high standards of hospitality that we strive for.
I would wholeheartedly recommend Perfect Reception to other businesses without hesitation. Their commitment to ensuring that every call is answered and every opportunity is seized aligns perfectly with our ethos of prioritising guest satisfaction and seamless service delivery. In essence, my recommendation to other businesses would echo the sentiment: “Don’t miss a call and don’t miss the opportunity.”
METRO HOTEL DUBLIN
“Metro Hotel Dublin Airport has been working with Perfect Reception since March 2017 and we’ve found them very adaptable and pleasant to deal with. The set-up process was extremely straightforward and seamless and the rates are reasonable given the level of professionalism and efficiency. I would highly recommend the product for any hotels that wish to increase direct bookings and reduce the number of lost sales.”